Welcome MileagePlus Members

Whether you’re flying across the country for work or heading off on a dream vacation with friends, your travel should be as fun and fast as possible. That’s why Emergency Assistance Plus® (EA+®) believes in being prepared when things don’t go according to plan.

EA+ delivers a full suite of services to help take care of you if a medical emergency strikes when you’re traveling away from home. EA+ works with your team of doctors to make sure you’re getting the care you need. Then, when you’re cleared, they’ll make sure you get back home safely. As an added bonus for MileagePlus® members, you automatically collect 1,500 MileagePlus miles when you sign up for EA+ and an additional 1,500 miles every year you renew.

Emergency Assistance Plus provides protection anytime you travel, keeping you safe while you’re away from home.

EXCLUSIVELY FOR MEMBERS

Enroll in EA+ and earn 1,500 MileagePlus miles, plus earn 1,500 miles every time you renew. In addition, you’ll earn an additional 500 miles if you select an add-on during enrollment or if you upgrade your membership – and every year you renew.

Emergency medical evacuation

Transportation home

Nurse escort

Companion assistance

$36,711

Average cost of an air ambulance within the U.S.

2,000,000

Travelers protected by Emergency Assistance Plus

World Travel Protection

Emergency Travel Assistance Anywhere in the World

Emergency Assistance Plus® (EA+®) is an annual membership that provides cardholders with protection anytime they travel. Whether they’re thousands of miles away or merely a short road trip from home, EA+ members take with them the peace of mind knowing that should a medical emergency arise, there’s a team of highly skilled professionals at the ready to ensure they are receiving proper medical care and are provided necessary transportation home.

Emergency Medical Evacuation: If you need specialized medical treatment at a more advanced hospital, EA+ will arrange ground or air ambulance transportation.
Transportation Home: When your condition improves and you’re ready to leave the hospital, EA+ handles all the travel arrangements to get you home.

Premier

The EA+ Premier plan includes our best level of support in a medical emergency while traveling away from home. It includes additional and enhanced services that provide more flexibility and protection during your medical emergency.

Individual

For independent travelers, the individual Emergency Assistance Plus membership provides peace of mind anytime you travel. EA+ ensures members are protected and well cared for in a medical crisis.

Learn More

$279.00 $199.00

$80 member discount applied

Get Plan

Family

An Emergency Assistance Plus family membership protects you, your spouse (which includes domestic partner), and dependent children through age 18, or age 22 if enrolled as a full-time student.

Learn More

$339.00 $259.00

$80 member discount applied

Get Plan

Our Best Level of Protection

Medical Evacuation

Emergency Medical Evacuation via ground or air ambulance, if deemed medically necessary, to get you to a more appropriate hospital if your current facility can’t properly treat your medical condition.
Medical Specialist sent to you if your condition can’t be evaluated by phone, you cannot be moved and local treatment is unavailable.

Transportation Home

Transportation Home after hospitalization via a one-way airline ticket, arranged and provided by EA+. With EA+ Premier, your seating will be upgraded to premium economy and you can designate a destination other than your Home.
Transportation Home includes up to two Nurse Escorts or an air ambulance, if deemed medically necessary, to provide continued medical care during your trip home.
RV/Vehicle Return if you can’t drive your vehicle back home because your documented medical emergency prohibits it and your companion can’t drive it either. With EA+ Premier, we will return up to two vehicles – i.e. if you were traveling with an RV and a second vehicle (not being towed by the RV).
Return of Remains service to bring your body home if you pass away while traveling.
Hotel Stay After Hospitalization while you are awaiting medical clearance to travel home under Transportation Home services.
Bereavement Reunion will arrange and provide, at no charge to you, one round-trip economy airfare ticket to bring a friend or family member to your location to identify and accompany your remains back home if you pass away while traveling alone.

Premier Plan Guide

Download

Assistance for Companions

Transportation Home for a Traveling Companion if EA+ evacuates you from one hospital to another, transports you home, or you pass away while traveling. With EA+ Premier, this service provides transportation for up to three (3) traveling companions.
Ticket to Join Hospitalized Member provides a round-trip economy-class airline ticket to bring a loved one to your bedside if you’re traveling alone and become hospitalized.
Transportation Home for Minor Children or Grandchildren who are left unattended if you’re unable to care for them due to your hospitalization.
Pet Housing or Return Home if you’re traveling with a pet and cannot care for them due to an accident or illness. With EA+ Premier, this service is arranged and provided by EA+.
Hotel Room for Traveling Companion while you are hospitalized awaiting Transportation Home.

Enrollment Questions

You've got questions? We've got answers. Our Member Care Team is standing by, ready to help.

1-888-273-0902

Available Monday – Friday between 8 AM and 7 PM Eastern Time

Sharon and Joe B., Florida

Slip and Fall Requires Air Ambulance Home

“All of you at Emergency Assistance Plus were there not only for Joe, but for me. I wanted to go home and felt I would be lost in Spain forever. They listened to me cry and comforted me by telling me I was not alone, and help was on the way, and I would not be left. I had a very emotional time with all of this. I can’t tell you enough how comforting all of you were to me.”

Already a Member?

For questions about membership, or to renew over the phone, give us a call Monday – Friday between 8 AM and 7 PM Eastern.

1-877-815-5567

CUSTOMER SERVICE & BILLING

If you'd prefer to manage your account online, you can access My Account to review your membership details, make a payment and download membership materials.

My Account login

MileagePlus Terms:
Miles accrued, awards, and benefits issued are subject to change and are subject to the rules of the United MileagePlus® program, including without limitation the Premier® program (the “MileagePlus Program”), which are expressly incorporated herein. Mileage Plus Members will earn 1,500 miles for the first year of EA+ membership and 1,500 miles for every year of renewal. Mileage Plus Members will earn an additional 500 miles when you upgrade your EA+ membership and every year you renew your upgrade. Please allow 6-8 weeks after completed qualifying activity for miles to post to your account. United® may change the MileagePlus Program including, but not limited to, rules, regulations, travel awards and special offers or terminate the MileagePlus Program at any time and without notice. United and its subsidiaries, affiliates and agents are not responsible for any products or services of other participating companies and partners. Taxes and fees related to award travel are the responsibility of the member. Bonus award miles, award miles and any other miles earned through nonflight activity do not count toward qualification for Premier status unless expressly stated otherwise. The accumulation of mileage or Premier status or any other status does not entitle members to any vested rights with respect to the MileagePlus Program. All calculations made in connection with the MileagePlus Program, including without limitation with respect to the accumulation of mileage and the satisfaction of the qualification requirements for Premier status, will be made by United Airlines® and MileagePlus in their discretion and such calculations will be considered final. Information in this communication that relates to the MileagePlus Program does not purport to be complete or comprehensive and may not include all of the information that a member may believe is important, and is qualified in its entirety by reference to all of the information on the united.com website and the MileagePlus Program rules. United and MileagePlus are registered service marks. For complete details about the MileagePlus Program, go to www.united.com.