Valerie S., Colorado
Published on September 5th, 2024
My father was a subscriber to your plan; at 91 years old he wanted the extra medical assurance. While in San Jose Del Cabo, he fell and suffered bad contusions on both shins and arms and required stitches in his head. I flew down to see him as his condition worsened. He was transported to the hospital and that is where the invaluable services of EA+ come into play.
I was aware of the plan and Dad had brought the booklet. He wanted to come back to Colorado, so I called EA+ they had a U.S. doctor talk to the ER physician within an hour. She then called me on my cell and explained that my dad’s condition was much worse than we had expected, and he couldn’t be transported back home. Needless to say, my dad passed away 3 days later. The EA+ representative was so considerate, kind and calm. I immediately knew I was in good hands. I heard from him daily and sometimes twice…we had to make funeral arrangements and EA+ took care of the payment and was in contact with them… also offered to pay for our airfare home, etc.
We were in shock and just wanted to stay down there for a while. I so appreciated their compassionate service at a most difficult time. I couldn’t have made it without it.
This year we also subscribed to EA+ due to our out of country vacations…we can travel with peace of mind if anything should happen. Thank you for everything.
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