Emergency Assistance Plus
Hero Image

The efforts of EA+ were critical

Terry M., EA+ Member since 2016


Published on March 10th, 2026

We were on a Mediterranean Cruise which would have encompassed Thanksgiving and our 43rd wedding anniversary.  After falling ill during one of the excursions, I was diagnosed and treated on board the cruise ship whose physician determined I need to be hospitalized at the next port which was Split, Croatia. I was diagnosed with acute pancreatitis and was admitted to a government hospital in Split. I ended up there for 17 days.

EA+ was persistent in obtaining my medical records from the hospital even though they were not very responsive. EA+ finally received the information needed and approval for my transport back to the USA was scheduled. The efforts of EA+ were critical to getting my release. Everything was great.

Related testimonials


#
The EA+ Staff Were Wonderful!

Before our family even arrived at our rental house in Connecticut for what was supposed to be a milestone birthday celebration, my husband fell and suffered a massive and serious leg wound, aggravated by Coumadin, which eventually required surgery.  I spent the weekend in the hospital with him while our children and grandchildren explored Mystic…

Continue Reading
#
I Have Shared My Story on Countless Occasions to Fellow Travelers

While in our Snowbird home located in Hemet, CA, my husband fell and seriously injured his knee requiring him to be placed in a Skilled Nursing Facility (SNF) in December 2018.  When he was placed in the SNF, I contacted EA+ to find out if he was eligible to be transported back home.  EA+ told…

Continue Reading
The stories herein are true member experiences. The names of the individuals and certain details have been changed to protect member privacy. EA+ offers a variety of membership plans with different service levels. The services described are based on the specific EA+ membership plan that these members purchased. Please review your Member Guide carefully to understand all services available to you, as well as any rules and regulations.