Emergency Assistance Plus
Hero Image

The EA+ Staff Were Wonderful!

Katherine L., Virginia


Published on August 29th, 2024

Before our family even arrived at our rental house in Connecticut for what was supposed to be a milestone birthday celebration, my husband fell and suffered a massive and serious leg wound, aggravated by Coumadin, which eventually required surgery.  I spent the weekend in the hospital with him while our children and grandchildren explored Mystic Seaport and Mystic Aquarium. 

The EA+ staff were wonderful!  From the start they consulted with me on the phone about what to do.  At first it was unclear whether my husband’s condition would even permit him to leave the hospital to get further treatment at home in Virginia Beach, and if so, whether flying or driving home were medically possible.  Once we reached a plan with doctors in Connecticut and at home, EA+ arranged airport transportation and flights home so my husband could have surgery and a long recuperation there.  Getting our car back home was another problem that EA+ solved by arranging for a professional driver to drive our car from Connecticut to Virginia. 

Related testimonials


#
I Think EA+ May Have Saved Her Life

My wife was at our vacation home in Southern Baja, MX and I was in the U.S. when I was called that my wife is feeling very sick. I flew to southern Baja, and found my wife in terrible pain - at 80 years old looking like an 8-month pregnant woman. I got her right…

Continue Reading
#
It’s so Reassuring to Know that if Something Happens, EA+ Will be There

A friend's father had a bad fall when arriving at the airport (to visit her), resulting in broken bones; but because he had full protection due to EA+, they arranged for his return trip and care. I decided that given how much we travel, EA+ would be a good idea, even if we hope to…

Continue Reading
The stories herein are true member experiences. The names of the individuals and certain details have been changed to protect member privacy. EA+ offers a variety of membership plans with different service levels. The services described are based on the specific EA+ membership plan that these members purchased. Please review your Member Guide carefully to understand all services available to you, as well as any rules and regulations.