Betty R., Nevada
Published on September 5th, 2024
My husband (aged 74) and I (aged 73) took our four daughters, 2 of their husbands, 2 grandchildren, and the mother of one husband for two weeks in Orlando, FL to visit the amusement parks. On the 12th day of our 14-day trip my husband came down with a severe infection in his artificial knee that required removal of the joint and replacement with a temporary joint.
He was not able to travel back home to Las Vegas and had to have the surgery performed in Orlando. He was hospitalized in Orlando for nearly a month since he kept having adverse reactions to various antibiotics he was given to fight the remainder of the infection.
We contacted EA+ after the first week of his hospital stay to determine what assistance could be provided in getting us home – I had originally purchased EA+ because we were vacationing overseas quite a bit. We kept EA+ informed of his progress and potential discharge date – which kept slipping. As the final date approached, EA+ arranged for:
Since that time, we have been extolling the virtues of EA+ to all of our friends and my husband even made a presentation to staff members at his company regarding EA+ and your fantastic service – I hope that’s gained you some new customers!
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