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My Husband Even Made A Presentation at His Company Regarding EA+ and Your Fantastic Service

Betty R., Nevada


Published on September 5th, 2024

My husband (aged 74) and I (aged 73) took our four daughters, 2 of their husbands, 2 grandchildren, and the mother of one husband for two weeks in Orlando, FL to visit the amusement parks. On the 12th day of our 14-day trip my husband came down with a severe infection in his artificial knee that required removal of the joint and replacement with a temporary joint.

He was not able to travel back home to Las Vegas and had to have the surgery performed in Orlando. He was hospitalized in Orlando for nearly a month since he kept having adverse reactions to various antibiotics he was given to fight the remainder of the infection.

We contacted EA+ after the first week of his hospital stay to determine what assistance could be provided in getting us home – I had originally purchased EA+ because we were vacationing overseas quite a bit. We kept EA+ informed of his progress and potential discharge date – which kept slipping. As the final date approached, EA+ arranged for:

  1. Discharge from the Orlando hospital including obtaining his full medical history (getting that history was a monumental undertaking – the hospital was VERY uncooperative);
  2. Medical transportation to the Orlando airport;
  3. The return flight for him, my daughter who stayed to assist me, and me, including the hassle of changing planes in Houston;
  4. Wheelchairs for him and me at every airport;
  5. Medical transportation to a hospital in Las Vegas for continued treatment;
  6. Transfer of medical records from Orlando to Las Vegas;
  7. Initiation of continued treatment in Las Vegas;
  8. And best of all, a wonderful nurse to accompany him through this entire process.
  9. EA+ also arranged for 1st class seating for him because his leg was in a rigid brace that couldn’t fit into a coach seat.

Since that time, we have been extolling the virtues of EA+ to all of our friends and my husband even made a presentation to staff members at his company regarding EA+ and your fantastic service – I hope that’s gained you some new customers!

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The stories herein are true member experiences. The names of the individuals and certain details have been changed to protect member privacy. EA+ offers a variety of membership plans with different service levels. The services described are based on the specific EA+ membership plan that these members purchased. Please review your Member Guide carefully to understand all services available to you, as well as any rules and regulations.