Betty R., Nevada
Published on September 5th, 2024
My husband (aged 74) and I (aged 73) took our four daughters, 2 of their husbands, 2 grandchildren, and the mother of one husband for two weeks in Orlando, FL to visit the amusement parks. On the 12th day of our 14-day trip my husband came down with a severe infection in his artificial knee that required removal of the joint and replacement with a temporary joint.
He was not able to travel back home to Las Vegas and had to have the surgery performed in Orlando. He was hospitalized in Orlando for nearly a month since he kept having adverse reactions to various antibiotics he was given to fight the remainder of the infection.
We contacted EA+ after the first week of his hospital stay to determine what assistance could be provided in getting us home – I had originally purchased EA+ because we were vacationing overseas quite a bit. We kept EA+ informed of his progress and potential discharge date – which kept slipping. As the final date approached, EA+ arranged for:
Since that time, we have been extolling the virtues of EA+ to all of our friends and my husband even made a presentation to staff members at his company regarding EA+ and your fantastic service – I hope that’s gained you some new customers!
Related testimonials
God bless you! We are so very grateful for your organization’s generous kindness to my husband in bringing us home to FL from MI via air ambulance in July. You went far and above the terms of our membership and we are “eternally grateful” for your actions! Just to have the Assistance Coordinator call us…
Continue Reading
On December 30th, 2021, I fell on the pickleball court on the second day of my cruise. I was taken to the ship’s hospital, where the doctor determined I had a compression fracture of the hip. I handed my EA+ card to the ship’s doctor, and they determined I needed to be disembarked at the…
Continue Reading