Emergency Assistance Plus
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It Was a Real Comfort to Me in a Difficult Time.

Cynthia H., Ohio


Published on September 16th, 2024

In 2022, we took our first trip after the pandemic to fish and birdwatch. On the first afternoon after arriving in Port Clinton, OH, my husband had a massive heart attack while climbing the stairs to our condo accommodations. He died before the EMT’s could arrive, and they were quick.

I was away from home, now alone, with my husband’s body to get home to Cincinnati. I called EA+ from the hospital while we were waiting for the coroner to arrive. The person on the phone went into immediate help mode, gave me a case number, and once I gave the information about where my husband’s body was being taken, and our funeral home in Cincinnati, they helped me arrange and paid for transportation of my husband’s body back to Cincinnati. They helped me know what to do to get my husband’s body home and paid for the transportation, his cremation, and some death certificates. It was a real comfort to me in a difficult time.

The funeral home in Cincinnati told me he had never had a company be in such a hurry to pay them for their services and was quite impressed. I told my brother, a CEO, about what you had done to help me, and urged him to look into coverage for himself, since he traveled out of the country a lot and that it might be a good thing for him. He did look into it and signed up for the coverage.

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The stories herein are true member experiences. The names of the individuals and certain details have been changed to protect member privacy. EA+ offers a variety of membership plans with different service levels. The services described are based on the specific EA+ membership plan that these members purchased. Please review your Member Guide carefully to understand all services available to you, as well as any rules and regulations.