Emergency Assistance Plus
Hero Image

It Felt Like Somebody Cared and I Knew That I Had A Safety Net.

Catherine S.


Published on September 16th, 2024

I got rip-roaring seasick on my very first ocean cruise! It was absolutely horrible. I had prescription meds for seasickness, but it didn’t even touch it. We entered the Gulf of Mexico during a spring storm and unfortunately, I didn’t know enough to make sure that my cabin was centrally located on the ship. Instead, my cabin was located at the very bow. I can’t remember the last time I was ever so sick.

I called EA+ and they advised me to get to a hospital on dryland as soon as possible. We got to Cozumel and as soon as I got off the ship, I started to feel better, so I did not go to the hospital. Having the support of the EA+ representatives when I was helpless made a huge difference. It felt like somebody cared and I knew that I had a safety net. In the end, I ended up flying home from Cozumel and I probably will never step foot on another ocean-going cruise ship again in my life. But it sure helps to know EA+ had my back.

Related testimonials


#
EA+ Was Magnificent

I was taking a vacation trip to Nevada to see my brother and nephew. Two days into my vacation, I was visiting my nephew at his home. Shortly after I arrived there, I was standing and did not see that I was right beside the edge of his sunken living room. Suddenly I fell off…

Continue Reading
#
I Feel We Can Once Again Travel With Confidence

We have two upcoming cruises and are looking forward to traveling again. Two years ago, we were on a cruise and my husband had a heart attack. We left the ship with the promise that our travel insurance would get us quickly back to the U.S. for treatment. What a nightmare. It was 36+ hours…

Continue Reading
The stories herein are true member experiences. The names of the individuals and certain details have been changed to protect member privacy. EA+ offers a variety of membership plans with different service levels. The services described are based on the specific EA+ membership plan that these members purchased. Please review your Member Guide carefully to understand all services available to you, as well as any rules and regulations.